FAQS

All orders submitted prior to 14:00, Monday to Friday will be dispatched the same day. Orders after this time will not be dispatched until the following day. Orders submitted on Saturday or Sunday will not be dispatched until the following Monday.

UK Registrations offers two postage options:

• Royal Mail Tracked 48: typically arrives within 2-3 working days but can take up to 5 working days
• Royal Mail Tracked 24: typically arrives next working day but can take up to 2-3 working days

Please note UK Registrations has no control over orders once they are sent out, and any delays are solely the responsible of the courier. If your order is delayed we will do our best to rectify the situation as soon as possible.

Drill holes vary depending on the manufacturer and model of your vehicle so plates will be sent out without drill holes. The easiest way to fit new number plates to your vehicle is to use our sticky pads, which do not require any drilling. Alternatively you can purchase our fixing kit which includes all the required screws and caps to fix the replacement number plates to your car.

UK Registrations is a trading name of Plate Finder Limited. We are registered number plate supplier and adhere to DVLA rules and guidelines for selling number plates. To check we are a registered number plate supplier you can search the DVLA record by clicking the following link and searching SM1 4NG, our business postcode.
https://www.gov.uk/number-plate-supplier

Incorrectly spaced number plates are illegal and can result in a fine of up to £1,000, along with an MOT failure. As a DVLA registered number plate supplier, UK Registrations only prints number plates with the correct, legal spacing. If you try to use incorrect spacing when using our plate builder, it will be corrected to the legal spacing.

Orders can be made online or via telephone. To speak to one of our friendly team to place your order or for advice, you can call us on 01553611630. O

As we print orders as soon as they're placed, in some cases it may not be possible to issue a refund as the number plates have already been made. If you would like to cancel your order please contact us as soon as possible (within the hour). In the event that the new number plates have not been created we will issue a refund.

All of our number plates feature the required legal markings. This means that the text "SMC CAR COMPANY LTD PE30 2DE" will be shown on the bottom centre of the plate and "BSAU 145e" will be shown on the bottom right of the plate. This text allows the relevant authorities to find out which company produced the number plates if required.

As a DVLA registered number plate supplier, we have to request documents that prove your identity and that you can use the registration number. We understand this is a slight inconvenience, but do our best to ensure sending documents to us is made as simple as possible. Be aware of other suppliers that do not request these documents, as it may suggest the replacement number plates they are producing are not road legal.

When sending in documents we require one of each of the following:

To confirm your identity

• driving licence
• utility, Council Tax or rates bill from the last 6 months
• bank or building society statement from the last 6 months
• national identity card

To confirm you can use the registration

• vehicle registration certificate (V5C or V5CNI)
• new keeper supplement (V5C/2 or V5C/2NI)
• of entitlement (V750 or V750NI) to the number
• retention document (V778) - not applicable in Northern Ireland
• a renewal reminder for vehicle tax or SORN (V11 or V11NI)
• temporary registration certificate (V379 or V379NI)
• a number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA) or Driver and Vehicle Standards Agency (DVSA)
• an electronic number plate authorisation certificate (eV948)
• a letter of authorisation from a fleet operator (including lease or hire company) quoting the document reference number from the registration certificate

The easiest way to fix new number plates to your vehicle is using adhesive sticky pads as they require no drill holes. Some people prefer to use screws to attach the number plate for extra peace of mind.